Integrated Medical and Behavioral Health Services

Healthcare Services

Contact the Integrated Medical and Behavioral Health Services team at 215-320-6187.

Project HOME's Integrated Medical and Behavioral Health Services department adds a behavioral specialist to a patient's primary care team.

Our primary care is focused on the physical health of the whole person—which includes disease prevention, the diagnosis and treatment of illnesses, and health maintenance and counseling— and is provided by board-certified physicians, nurses, and medical assistants. Our clinical social workers supplement that work by developing a problem-focused treatment plan aimed at improvement in patients’ coping/life skills, treatment adherence, and other goals related to better quality of life and health outcomes.

Medical resources available to Philadelphians experiencing homelessness are lacking, as most primary care providers are not equipped to provide services to individuals with mental health and/or drug use disorders, conditions often suffered by members of this population.

Many patients served at the the Stephen Klein Wellness Center (SKWC) and at our satellite locations have chronic medical conditions that are exacerbated by poverty, homelessness, violence, lack of health insurance, mental illness, or substance use disorder, as well as by the lack of nearby resources. Additionally, many of our patients have been marginalized within the mainstream health care system. Expanding access and creating low-barrier access to care is critical to ending and preventing homelessness in Philadelphia; we are committed to ensure that an individual’s zip code does not determine their health outcomes.

Our primary partner is Thomas Jefferson University Hospital, Department of Family Medicine. This long-standing partnership has resulted in exemplary care, access to physicians, and a contract for pharmacy services. Additionally, SKWC is a residency site for Thomas Jefferson University Hospital residents.

...

Project HOME's Healthcare Services is a Federally Qualified Health Center (FQHC) and we are able to provide our services regardless of a person’s ability to pay for the services. In cases where an individual lacks health insurance, we offer a discounted sliding fee program.

Project HOME receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims including medical malpractice claims for itself and its covered individuals.

Additional Information

We accept the insurances listed below, as well as individuals who have no insurance: 

  • Medicaid 
  • Keystone First : (800) 521-6860 
  • Health Partners: (800) 553-0784 
  • Medicare 
  • Keystone VIP Choice :(800) 450-1166 
  • Health Partners Medicare: (866) 901-8000 
  • Keystone First Comm Health Choices: (855) 332-0729 
  • PA Health and Wellness CHC: (844) 626-6813 
  • UPMC CHC: (866)884-8579 

If you have another Medicaid plan and would like to switch to a plan we accept, please call PA Health Choices at 800-440-3989. 

Please make sure that one of the Project HOME Stephen Klein Wellness Center providers is your Primary Care Physician (PCP). 

Our Providers

  • Christine Castellan, primary care provider ⁠
  • Kara Cohen, primary care provider
  • Patrick Doggett, primary care provider
  • Ivel Morales, primary care provider ⁠
  • Elise Paquin, primary care provider
  • Nayeli Spahr, primary care provider 
  • ⁠Nicole Spector, primary care provider
  • ⁠Mary St. Ledger, primary care provider
  • Sara Wallace-Keeshen, primary care provider
  • Lydia Williams, primary care provider
  •  

Insurance Provider Contact Information

  • Health Partners | 800-553-0784 
  • Keystone First | 800-521-6860 
  • Project HOME SKWC ID# 30171819 
  • Keystone Connect | 855-332-0434  
  • Project HOME SKWC ID# 30171819 
  • Keystone VIP Choice | (800) 450-1166 

Project HOME ID# 80021357 

Medicaid Access—no PCP change necessary 

Medicare—no PCP change necessary 

After you’ve made the call, please schedule an appointment by calling 215-320-6187.

Future Insurance Options

  • Cigna HealthSpring 
  • Aetna Better Health 
  • Aetna commercial plans 
  • Independence Blue Cross plans (Keystone Health Plan East, etc)

Please print and complete the following forms prior to your visit.

For all new patients

New Patient Packet
New Patient Packet (Spanish)

Sliding fee discount forms

Sliding Fee Application
Sliding Fee Chart
Acceptable Proof of Income and Household Size
Self-Declaration Form (if needed)

You can now request your medical records from the Stephen Klein Wellness Center online. Log into the patient portal.

Service Locations

Address
2144 Cecil B. Moore Avenue
Philadelphia, PA 19121

Hours
Monday to Friday from 8:30 a.m. to 5 p.m.
Tuesdays until 7 p.m.

Appointments
Call 215-320-6187

Address
1401 Arch Street
Lower Level, Suburban Station Concourse
Philadelphia, PA 19102

Appointments
Call 215-320-6187

Address
5201 Old York Road
Philadelphia, PA 19141

Appointments
Call 215-320-6187

Related News

Mr. John regularly plays his guitar, Lucille, for members of the Living Room at the Hub of Hope in Suburban Station.

The Room of Hope

During 2020, a distraught gentleman was leaving The Living Room for the day and I begged him to hold onto a little hope in his precious heart. He...

None of us are home until all of us are home®