Hub of Hope
Entrance: We are asking all guests to enter the Hub of Hope through Dilworth Plaza, on the southeast corner of 15th & JFK. (Look for Dilworth Park Café, and steps leading from the street, down to 15th Street Trolley Station.)
Dental services at the Hub of Hope will remain closed until further notice. Â
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Resources And Connection For Those Experiencing HomelessnessÂ
For many, the path out of homelessness starts at the Hub of Hope, our engagement center in Suburban Station in partnership with SEPTA and the City of Philadelphia. The Hub of Hope offers a safe place where people can enjoy a warm cup of coffee, take a shower and wash laundry, receive primary care health services, and speak to peers or case managers to begin the process of finding a permanent home. It creates opportunities to connect individuals experiencing homelessness to recovery, medical care, and, ultimately, stable, supportive housing.Â
One of the greatest strengths of the Hub is the relationships that staff and participants cultivate through consistent interactions that allow staff to help individuals accept healthcare and placements to housing or treatment, encouraging those who may be hesitant.Â
Fostering Connections And Impact
Every year, the Hub of Hope makes an impact through a wide range of touchpoints including:
- 30,000 visits
- 20,000 meals served
- 11,000 cups of coffee shared
- 6,100 showers taken
- 2,200 loads of laundry cleaned
- 2,600 transports to shelter
- 800 case management meetings
A Daily Impact That Adds Up
Each year, about 3,000 Individuals receive quality healthcare services at the Hub of Hope.
Access To Quality Healthcare For Those Experiencing Homelessness
Unique in the country is the Hub of Hope’s clinic that offers quality healthcare for those who are currently experiencing homelessness. Under Project HOME’s Federally Qualified Health Center (FQHC), services include:
- Full-service primary medical careÂ
- Behavioral healthÂ
- Medication Assisted Treatment for substance use disorders delivered by doctors and medical staff trained in trauma informed service geared toward individuals who have experienced homelessness.
In addition to walk-in appointments, medical staff provide emergency services by stabilizing patients experiencing overdoses, seizures, and heart attacks on site. Delivery of medications directly to the Hub of Hope from our pharmacy is available to all patients, removing the barrier to care that comes with not having a permanent address.
Our daily services include:Â
- Resource Coordination (case management) (8 a.m. to 4 p.m.)Â
- Coffee Station (7:30 a.m., 10:30 a.m., and noon)Â
- Showers (7:30 a.m. to 3:15 p.m.)Â (last appointment)
- Laundry (7:30 a.m. to 2:15 p.m.)Â (last appointment)
- Transportation to Shelter with CATCH (noon to 4 p.m.)Â
- The Living Room (Monday through Thursday 8:30 a.m. to 3 p.m.)
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Additional Information
COVID-19 Update: Dental services at the Hub of Hope will remain closed until further notice.
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Monday through Friday from 8 a.m. to 4 p.m. Walk in appointments only.
Occupational Therapy Living Room Information: The occupational therapy (OT) program between Jefferson and Project Home’s Hub of Hope provides individual and group services to support and enable clients’ needs.
- Monday-Thursday 8:30 a.m. to 3 p.m.
- Site Contact: Tina DeAngelis, EdD, MS, OTR/L
- Email: [email protected]
- Phone: 484-750-2977
The OT program includes
- Assessment and the provision of client-centered activities and programs
- Relapse prevention
- Money management
- Medication management
- Safe and functional mobility
- Cognition and basic work/computer skills
- Community mobility/transportation
- Food insecurity
- Stress management
- And other excellent services and programs
Through our hospitality service, guests of the Hub of Hope are able to take a hot shower, wash their laundry, and leave the Hub of Hope feeling restored and dignified. We also value our volunteers, who help to provide our hospitality services by serving hot cups of Wawa coffee, distributing meals, building hygiene kits, sorting donations, and stocking the Clothing Closet.
Volunteers can sign up through VolunteerHub. Volunteers who complete one of our monthly orientations will receive a join code for VolunteerHub, allowing them to access all Hub shifts. Volunteers can also attend a general Project HOME volunteer orientation, led by the Project HOME volunteer coordinator, every other month at 1515 Fairmount Avenue.
Please deliver all donations to:
HOME Spun Boutique
1523 Fairmount Avenue, Philadelphia PA 19130
Deliveries can be made during the following days and times:
Monday through Thursday from 9 a.m. to 6 p.m.
Friday from 9 a.m. to 2 p.m.
The Hub of Hope is currently in need of the following:
• Travel sized toiletries including shampoo, conditioner, body wash, soap, toothpaste, toothbrush, shaving cream, razors
• New men's and women's underwear
• Laundry detergent pods
• New towels and washcloths
• New/gently-used warm weather clothing, such as sweatpants, sweatshirts, coats, hats, scarves, gloves
Those interested in donating in-kind items to the Hub of Hope can see our most pressing needs on our Amazon wish list.
